Privacy Policy

At GoCodeHouse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.

Our goal is to maintain transparency and comply with applicable UK privacy and data protection regulations while providing secure and professional digital services to our clients and visitors.

Information We Collect

We may collect personal and non-personal information when users interact with our website, contact us, or request our services.

Personal Information May Include:

• Full Name
• Email Address
• Phone Number
• Business Information
• Billing Information
• Website Requirements
• Project Details

Non-Personal Information May Include:

• Browser Type
• Device Information
• IP Address
• Pages Visited
• Time Spent on Website
• Referral Sources
• Cookies and Analytics Data

How We Use Your Information

The information we collect helps us improve our services, communicate effectively, and deliver professional digital solutions tailored to client requirements.

We may use your information for the following purposes:

• Responding to enquiries and support requests
• Providing website development and SEO services
• Processing invoices and payments
• Improving website functionality and performance
• Sending important project updates
• Enhancing customer experience
• Conducting analytics and performance monitoring
• Preventing fraud and maintaining website security

We do not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and monitor website performance. Cookies help us understand visitor behaviour, remember preferences, and optimize website functionality.

Cookies may include:

• Essential Website Cookies
• Performance & Analytics Cookies
• Functional Cookies
• Marketing & Advertising Cookies

You may disable cookies through your browser settings at any time. However, disabling certain cookies may affect some website functionality.

Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Our systems, hosting environments, and communication channels are maintained using secure practices designed to safeguard sensitive data.

While we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure. Users share information at their own discretion and risk.

Third-Party Services

Our website and services may include integrations with third-party tools and platforms such as:

• Google Analytics
• Search Console
• Payment Gateways
• Social Media Platforms
• Hosting Providers
• Marketing Tools
• CRM Systems

These third-party services may collect information according to their own privacy policies. We encourage users to review the privacy policies of external services before interacting with them.

Email Communication

When you contact us via email or contact forms, we may retain communication records for support, project management, and customer service purposes. We only use your contact information for legitimate business communication and service-related updates.

We do not send spam or unauthorized promotional emails.

Client Project Information

As a professional web development and SEO agency, we may collect website credentials, project assets, hosting details, and other business-related information necessary to complete client projects.

All client-related information is handled confidentially and used strictly for project execution, maintenance, support, and communication purposes.

Payment & Billing Information

For website development packages and digital services, billing information may be collected for invoicing and payment processing purposes.

Our available packages currently include:

• Starter Plan — £1,000
• Pro Plan — £2,000
• Pro Max Plan — £3,500

We also offer a monthly installment option where clients may pay approximately £200 per month for up to 12 months to receive full website ownership after completion of payments.

Payment information is processed securely and handled responsibly.

User Rights

Under applicable UK data protection laws, users may have the right to:

• Request access to personal information
• Request corrections to inaccurate data
• Request deletion of personal data
• Withdraw consent for data processing
• Request limitation of data usage
• File complaints regarding data handling practices

If you wish to exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain information only for as long as necessary to provide services, fulfill legal obligations, maintain project records, and improve business operations.

Once information is no longer required, reasonable efforts are made to securely remove or anonymize stored data.

External Website Links

Our website may contain links to third-party websites or external resources. GoCodeHouse is not responsible for the privacy practices, content, or security policies of external websites.

Users should review external website policies independently before providing personal information.

Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it promptly.

Policy Updates

GoCodeHouse reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes may be made to reflect updates in legal requirements, technologies, or business practices.

Users are encouraged to review this page periodically for the latest information regarding our privacy practices.

Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

GoCodeHouse

Unit 2, 73 Hanworth Road Hounslow,
TW3 1TT United Kingdom

Contact Details

• +44 7763082005
• +44 (0) 20 3355 4002
• info@gocodehouse.co.uk